The instructions below will guide you through some steps that will allow a remote user to connect to your computer to assist you with issues remotely. 

Step 1: Download the software

Visit Showmypc.com and click the green button labeled “ShowMyPC Free” as demonstrated below.

Tip: Save the file to the your desktop so you can find it easily for step 2

Step 2: Run the software

Once the download is complete, double click on the ShowMyPC exe file

Tip: if you get a message asking if u want to run the file click Yes.

Step 3: Setting up Remote Access

Click “Start a Meeting”

You likely will see an Allow box like the one below. Make sure you check both checkboxes and click Allow.

Now it should say connecting and generate a password in the same area where you saw “Start a Meeting”.

Give this password with the person assisting you with your computer.